Contact
Common queries answered
Frequently Asked Questions
For every questions you may have regarding your order, you can contact us via the form below or directly at support@ourcutepuppy.com
See our Refund Policy page.
You can pay for your order with your PayPal account (recommended). If you have a credit/debit card and you don’t want to use PayPal, you can checkout with the “Credit/Debit Card” option (we accept all major credit/debit cards). You’ll be redirected to a secure page where you can enter your credit card information and complete your payment safely.
The list of countries in which we can deliver is on the Shipping Info page.
You can track your order status in real time by entering your order info on the Track Order page. After an order has been shipped, you will receive an email confirmation with your delivery details and tracking numbers.
Still need help?